We deeply value the time of both our clients and stylists! To ensure a smooth experience for everyone, we kindly ask for a minimum of 24 hours' notice if you need to cancel or reschedule your appointment.
Cancellations made with less than 24 hours' notice may incur a charge.
Tweak & Touch-Up Policy
We want you to love your experience with us! If you're not completely satisfied, please reach out within 24-48 hours, and we’ll arrange an in-salon assessment. If the result doesn’t match your consultation, we’ll make the necessary corrections at no extra charge. If you're looking for a different outcome than initially requested, we’ll be happy to assist you with additional services, which may involve an extra charge. Please note, we do not offer refunds, but we’re committed to ensuring you’re happy with your results!
Product Returns
Product returns are accepted within 7 days of purchase.
Contact
For inquiries, please email salon owner Amy at amy.salononyx@gmail.com or call 952-892-6613 during business hours.
Thank you for supporting Salon Onyx! We strive to create a welcoming, professional environment to achieve the best results with you.
